bd 111's Terms and Conditions
This page sets out the complete terms for using the bd 111 platform. Please read the entire document carefully before registering on the site or using any service.
General Provisions
These terms and conditions ("Terms") govern the use of the bd 111 platform and all associated services. By accessing the website, creating an account, or using any service, the user is considered to have fully accepted these Terms.
bd 111 operates an online betting and casino gaming platform for Bangladeshi users. The platform offers sports betting, live casino, slot games, fishing games, and other gaming services. It is the user's responsibility to ensure that online gaming activity is lawful in their area.
These Terms are published in Bengali and English. If there is any discrepancy between the two versions, the Bengali version shall apply.
1.1 Application of Terms
These Terms apply equally to all registered users, guest users, and any person who uses the bd 111 website or app. Alongside these Terms, our Privacy Policy and the separate terms for specific games or promotions also apply.
1.2 If You Disagree with the Terms
If a user disagrees with any part of these Terms, they should refrain from using bd 111's services. A user who is already registered may request account closure through the support team.
Account Registration
A valid account is required to make any financial transaction or play any game on bd 111. Users must provide accurate and current information to complete registration.
2.1 Registration Requirements
- Each user may open only one account. If multiple accounts belonging to the same person are identified, all accounts and their balances may be cancelled.
- The name, mobile number, date of birth, and address provided at registration must be completely accurate. Providing incorrect information may delay account verification and the withdrawal process.
- Keeping the account password confidential is entirely the user's responsibility. The password must not be shared with any third party.
- If any unauthorised access to the account is suspected, the user must immediately notify bd 111's live chat support.
2.2 Identity Verification (KYC)
bd 111 conducts an identity verification (KYC) process to ensure secure service. Before processing a withdrawal, or at any time, bd 111 may request documents to verify the user's identity, proof of address, or payment method. If documents are not provided within the specified time, the account may be temporarily suspended.
Age Restrictions
All casino and betting activity on bd 111 is strictly for persons aged 21 or over. No person under 21 may create an account, make a deposit, or play any game on this platform.
By registering, the user confirms they are at least 21 years of age. If there is any doubt, bd 111 reserves the right to verify age at any time via a national identity card or passport. If an age violation is proven, the account will be cancelled and the associated balance may not be returned.
Deposits and Withdrawals
4.1 Deposit Methods
Funds can currently be deposited into a bd 111 account via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200 (for each method). Deposited funds are added to the user's account after verification.
4.2 Withdrawal Methods
Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, any scheduled bank account is accepted, including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. The minimum withdrawal amount is ৳1,000.
4.3 Withdrawal Timeframe
Approved withdrawals are generally processed within 30 minutes to 3 hours. In some cases, delays may occur due to KYC verification or a security review. In such instances, users are advised to contact the support team.
4.4 Account Ownership
Withdrawal requests will only be processed to the same payment method used for the deposit, or one registered in the user's name. Withdrawals to a third party's mobile banking number or bank account will not be approved.
Bonuses and Promotional Offers
bd 111 offers bonuses and promotions from time to time. It is important to read the associated terms carefully before using these offers.
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 10 times the bonus amount. Example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200, and ৳1,200 × 10 = ৳12,000 must be wagered before a withdrawal can be made.
5.2 General Terms for Other Bonuses
- A bonus may only be claimed once, unless the specific promotion states otherwise.
- Bonus funds cannot be withdrawn before the wagering requirement is completed.
- No bonus may be transferred or sold without bd 111's permission.
- If any irregularity or breach of terms is suspected, bd 111 reserves the right to cancel the bonus and withdraw any related winnings.
- Terms relating to claiming multiple bonuses at the same time are stated separately on each offer's page.
5.3 VIP Cashback
bd 111's VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Cashback is paid on weekly net losses at each tier. Cashback ranges from a maximum of 0.2% at Bronze level up to a maximum of 1.0% at Diamond level. For example, a Gold tier member with a weekly net loss of ৳20,000 will receive ৳20,000 × 0.6% = ৳120 in cashback.
Betting and Game Rules
On bd 111, each game or betting market operates according to its own specific rules. Users should familiarise themselves with the relevant rules before starting each game.
6.1 Bet Cancellation and Changes
Once a bet is confirmed, it generally cannot be cancelled. However, if an event is cancelled or suspended, bets will be settled or refunded in accordance with bd 111's established rules.
6.2 Technical Issues
If a game or bet is affected by a server error, network disconnection, or software problem, bd 111 will investigate and take an appropriate decision. bd 111 reserves the right to correct any winnings or odds that were displayed incorrectly due to a technical fault.
6.3 Prohibited Activities
- Operating multiple accounts for the purpose of exploiting bonuses.
- Placing bets after the result is already known (late betting).
- Using software or automated tools to conduct gaming or betting activity.
- Exchanging bets with other users or colluding.
- Deliberately exploiting platform vulnerabilities or bugs to gain an unfair advantage.
Account Suspension and Closure
bd 111 may temporarily suspend or permanently close any account without prior notice in the following circumstances:
- Breach of any provision of these Terms.
- Suspicion of fraud, money laundering, or illegal activity.
- Registration using incorrect or false information.
- Operating multiple accounts.
- Failure to complete KYC verification.
A user may appeal an account closure decision to the support team within 30 days.
Privacy and Data Protection
bd 111 uses SSL encryption technology and modern security measures to protect users' personal data. Full details of how user data is collected, stored, and used can be found on our Privacy Policy page.
User data is not sold to third parties. However, information may be provided to the relevant authorities where required by law or for the purposes of an investigation.
Responsible Gaming
bd 111 prioritises responsible gaming. We believe gaming is a form of entertainment — it should never be considered a source of income.
9.1 Self-Control Features
Users can activate deposit limits, session time limits, or self-exclusion on their account if they wish. To activate these features, contact the support team via 24/7 live chat.
9.2 Seeking Help
If you find it difficult to control your gaming, it is important to seek professional help. bd 111's Responsible Gaming page has information on various support organisations and the option for self-assessment.
9.3 Protection of Minors
It is the responsibility of guardians to prevent family members under 21 from accessing this platform. The use of parental control software on devices is recommended.
Limitation of Liability
bd 111 provides the platform on an "as is" basis. bd 111 will not be liable for any loss caused by technical faults, internet disconnection, or third-party software issues.
bd 111 reserves the right to temporarily suspend services for maintenance at any time without notice. In the case of bets or games in progress during maintenance, bd 111 will take reasonable action.
The user is solely responsible for their own gaming decisions. bd 111 is not obliged to compensate for any losses incurred through gaming.
Dispute Resolution
If a dispute arises, the user should first submit a complaint via bd 111's 24/7 live chat support or by email. The support team will endeavour to review the complaint and respond within 72 hours.
11.1 Complaints Procedure
- Contact a support representative via live chat.
- Provide a detailed description of the issue, along with the transaction date and amount.
- If the support team's decision is not satisfactory, submit a formal complaint by email.
- The senior review team will communicate a final decision within 14 business days.
11.2 Email Contact
For formal complaints and dispute resolution, email: [email protected]
Changes to Terms
bd 111 reserves the right to change these Terms at any time. For significant changes, users will be notified at login or by email. Continuing to use the site after updated terms are published will be considered acceptance of the new terms.
The latest terms will always be available on this page. Previous versions can be obtained from the support team on request.
For more information about these Terms, visit our FAQ section, where answers to common questions are compiled.