bd 111 FAQ — Deposits, Casino, VIP and Verification
This page brings together direct answers to the most frequently asked questions about bd 111 — how to deposit money, live casino games, VIP program benefits and account verification, all in one place. If you cannot find the answer to your question, contact 24/7 live chat support.
Table of Contents
Click on any section below to go directly to it.
How to Deposit Money
Depositing money at bd 111 is straightforward. Add funds to your account from ৳200 via bKash, Nagad, Rocket, Upay and bank transfer. Log in to bd 111 and go to the deposit page to see all options.
Log in to bd 111, open the deposit page and select Nagad as your payment method. Enter the amount (minimum ৳200) and confirm the payment through the Nagad app or mobile menu. Once the transaction is successful, the funds will appear in your bd 111 account within a few minutes. The entire process is secure and completed directly from your Nagad number.
The minimum deposit at bd 111 is ৳200 — and this is the same across all payment methods. You can start depositing from ৳200 via bKash, Nagad, Rocket, Upay and bank transfer. Starting with a small amount to get familiar with the site first is a smart move for new players.
Deposits normally appear in your account within a few minutes. If your balance has not updated after 15–20 minutes, first note the transaction reference number from your payment app. Then contact bd 111's 24/7 live chat with that reference number and the deposit amount, and the support team will verify and resolve the issue quickly.
bd 111 does not charge any deposit processing fee. However, your mobile banking service (bKash, Nagad, Rocket or Upay) may apply its own transaction charges — those are part of the payment provider's own policy. For bank transfers, the standard transfer charges of major Bangladeshi banks including Dutch-Bangla Bank and Islami Bank may apply.
bd 111 currently supports five payment methods for deposits:
- bKash — the most popular mobile banking
- Nagad — the post office digital wallet
- Rocket — Dutch-Bangla Bank's mobile service
- Upay — UCB's mobile finance service
- Bank Transfer — from any major Bangladeshi bank
The minimum deposit is ৳200 for all methods.
Withdrawals from bd 111 to bKash are generally processed within 30 minutes to 3 hours. The same timeframe applies for Nagad, Rocket and Upay. The minimum withdrawal amount is ৳1,000. Withdrawals from a verified account are processed faster, so it is worth verifying your account in advance.
Live Casino
bd 111's live casino section has roulette, baccarat, Teen Patti and many other table games. The questions below answer the most common queries about the live casino.
A roulette wheel has numbered slots from 0 to 36. You place bets on a specific number, colour (red/black), odd/even or a group of numbers. The dealer spins the ball and the slot where it lands is the winning result. A straight-up bet on a single number generally pays up to 35:1. bd 111 offers live roulette tables from Evolution and Pragmatic Play Live.
bd 111 has different limits set for each live table — some tables allow you to start with lower bets, while VIP tables with higher limits are also available for high rollers. The exact limits are clearly displayed in each table's details in the game lobby. New players can start at lower-limit tables and adjust as needed.
Yes, both Teen Patti and Andar Bahar are available in the live casino section at bd 111. In Teen Patti you build the best combination with three cards, while in Andar Bahar you bet on which side the joker card will match. These games are hosted by Ezugi and Evolution dealers. JILI's TeenPatti Joker and Teen Patti 20-20 slot versions are also available in a separate section.
In live dealer games, a trained dealer operates the game via live video stream from a studio or sometimes a real casino floor. You can watch everything live — cards being dealt, the roulette wheel being spun. You participate using the betting buttons on screen and results are reflected in your balance instantly. bd 111 is connected to live studios from Evolution and Pragmatic Play Live.
Baccarat has two hands — 'Player' and 'Banker'. You bet on which hand will win, or you can bet on a tie. The hand whose total points are closest to 9 wins; if the total exceeds 10, the first digit is dropped. Example: 7+8 = 15, so the hand value is 5. There are fixed rules for drawing a third card. A winning Banker bet usually carries a small commission.
VIP Program
bd 111's VIP program has five tiers. Each tier comes with weekly cashback and exclusive benefits.
bd 111's VIP program has five tiers, each with a different weekly cashback rate:
- Bronze — up to 0.2% cashback per week
- Silver — up to 0.4% cashback per week
- Gold — up to 0.6% cashback per week
- Platinum — up to 0.8% cashback per week
- Diamond — up to 1.0% cashback per week
Cashback is based on the weekly net loss.
You can move up VIP tiers by playing regularly at bd 111. The more you participate in games and stay active, the sooner you will have the opportunity to advance to the next tier. While specific thresholds are not published, bd 111 monitors each member's activity and upgrades tiers automatically. Contact live chat support for more details on VIP benefits.
Cashback is calculated on the net loss for the week, which is total losses minus total winnings. Example: a Gold member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 cashback (based on the maximum rate for that tier). Cashback is added directly to your bd 111 account and is generally paid on a weekly basis.
bd 111 VIP members receive priority customer support, early access to special promotions and personalised offers, in addition to weekly cashback. Higher-tier members — especially Platinum and Diamond — may receive more exclusive rewards and gifts. VIP benefits increase progressively with each tier, and playing regularly is always worthwhile.
The weekly cashback process is part of bd 111's VIP program. In some cases cashback may be credited automatically, while in others you may need to claim it — contact bd 111's live chat support directly to find out the exact process. The support team can advise based on your account's tier.
Verification and Documents
You may need to verify your account before your first withdrawal at bd 111. Reading the terms and conditions will give you full details on the verification process.
Account verification at bd 111 is a security measure. It confirms that the account belongs to its rightful owner, that the user is over 21 years of age (for 21+ eligibility) and that no fraudulent activity is taking place. This process helps keep your account and funds secure and forms the basis for safe financial transactions.
Verification is typically requested before your first large withdrawal or when bd 111's security system carries out a review. It may also be requested when a new payment method is added or if unusual activity is detected on the account. You will be notified via email or live chat about what documents are required.
bd 111 generally accepts the following documents for identity verification:
- National ID Card (NID) — the most accessible and reliable
- Passport — with a valid expiry date
- Driving Licence — government-issued
A copy of a bank statement or utility bill may also be requested for address verification. Documents must be clear and legible.
If your documents are rejected, you will usually be informed of the reason via email or live chat. Most issues are caused by a blurry image, an expired document or details on the document not matching the information provided. Resubmit a high-resolution photo taken in good lighting. If the problem continues, contact bd 111's live chat support for further guidance.
bd 111 uses SSL encryption to keep personal information and documents secure. Your NID or passport details are used solely for verification purposes and are not shared with third parties. Read the privacy policy for more details.
Still have questions? Contact us directly
If the answers above have not resolved your issue, bd 111's support team is available 24 hours a day, 7 days a week. Support is available in both Bengali and English.
Log in to bd 111's website and you will find the live chat button on screen. Click it to start chatting in Bengali instantly.
For complex issues, contact us by email. bd 111 support email address: [email protected]
The support team can help with deposit issues, verification, bonus claims, technical errors and all other queries.
- Support in Bengali and English
- 24 hours a day, 7 days a week
- Available via both live chat and email
- Responsible gambling advice is also available